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Hacking ...
Demo: my first hack ...
- Install / link / etc.
- http://wiki.services.openoffice.org/wiki
Fix the things Sun does not: ergonomics ?
- The customer is [almost] always right
- eg. CSV file field separators
- eg. Style apply ergonomics
- eg. Icons / artwork / GUI re-works
Research tasks
- information can be more easily absorbed than patches
- infrastructure / community / expectation setting